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The airline’s primary hubs are Chhatrapati Shivaji International Airport (Mumbai) and Indira Gandhi International Airport (Delhi). Secondary hubs for Jet Airways is Kempegowda International Airport (Bangalore) and Chennai International Airport.

Cabin Baggage:

• Domestic flights – Jet Airways cabin baggage allowance for an individual passenger is one. The dimensions for cabin baggage in domestic flights is 55 cms X 35 cms X 25 cms and cabin baggage weight allowed is maximum 7kgs.
• International flights – Jet Airways airlines baggage size for the cabin is 55 cms X 35 cms X 25 cms Jet Airways baggage weight for international flights vary for first class and premier class it is 10kgs and for the economic class it is 7kgs.

Checked Baggage:

• Domestic flights – Jet Airways check-in baggage dimensions for domestic flights is 158 cms or 62 inches and maximum weight allowed is 15kgs. For Platinum tickets alone it is 30kgs.
• International flights – For international flights, the checked baggage size allowed is 158 cms and maximum weight allowed is 30 kgs for economy class and 40 kgs for business class passengers.

Web Check-in: Passengers who are with reserved e-tickets can do online web check-in to reserve the preferred seat using the PNR number. The Jet Airways airline web check-in can be done between two days to 12 hours prior to the time of departure for economic classes.

Mobile Check-in: Passengers can now do the check-in to select the desired seat using mobile check-in that is available with a nominal charge. After check-in using mobile, the boarding pass along with the receipt will be forwarded to the registered mail ID of the passenger.

Kiosk Check-in: Jet Airways is the first airlines in the Indian aviation industry to introduce the system of Kiosk check-in. Passengers only with hand baggage and a confirmed e-ticket can get the boarding pass printed at this Kiosk. For domestic flights, the check-in can be done one day to 45 minutes before the time of departure. For international flights, passengers can use kiosk one day to 60 minutes before the journey.

Tele Check-in: This facility is available to the passengers who have confirmed tickets. Passengers can contact the six offices of Jet Airways present in Delhi, Mumbai, Chennai, Kolkata, Bengaluru and Hyderabad.

City and Contact Number

• Delhi - 011 3989 3333
• Mumbai - 022 3989 3333
• Chennai - 044 3989 3333
• Kolkata - 033 3989 3333
• Bengaluru - 080 3989 3333
• Hyderabad - 040 3989 3333

The passengers who have made Jet Airways airlines booking for the domestic flights or international flights can check the Jet Airways PNR status to know the real time status of the booking. This is allowed for all passengers holding both confirmed booking and waitlisted booking.

Jet Airways domestic routes in India

As a prominent airline in India, Jet Airways is operating flights connecting all major cities of the country. Jet Airways is offering flights to 51 cities all over India. Delhi, Mumbai, Kolkata, Chennai, Hyderabad, Bengaluru, Lucknow, Nagpur, Pune are some of the major destinations where Jet Airways are operating flights.

Jet Airway international routes in India

Jet Airways with its broad and extended network of airline carrier are providing flights from India to 46 countries all over the world. Some of the major countries in the routes are United States, United Kingdom, Australia, Italy, Spain, France, Belgium, Singapore, UAE, Netherlands and many more.

• Airbus 330-200, 5 Aircraft, 254 Seats, Cruising Speed is 870 kmph, Average age is 7.7 years
• Airbus 330-300, 4 Aircraft, 293 Seats, Cruising Speed is 870 kmph, Average age is 7.7 years
• ATR 72-500, 15 Aircraft, 138 Seats, Cruising Speed is 511 kmph, Average age is 8.7 years
• ATR 72-600, 3 Aircraft, 72 Seats, Cruising Speed is N/A, Average age is 8.7 years
• Boeing 737-700, 4 Aircraft, 134 Seats, Cruising Speed is 835 kmph, Average age is 8.3 years
• Boeing 737-800, 72 Aircraft, 168 Seats, Cruising Speed is 835 kmph, Average age is 8.3 years
• Boeing 737-900, 2 Aircraft, 166 Seats, Cruising Speed is 835 kmph, Average age is 8.3 years
• Boeing 737-900ER, 4 Aircraft, 184 Seats, Cruising Speed is N/A, Average age is 8.3 years
• Boeing 777-300ER, 10 Aircraft, 346 Seats, Cruising Speed is 905 kmph, Average age is 10.7 years

Jet Airways is one of the premier international airlines in India found by Mr. Naresh Goyal in the year 1992. The first operation of Jet Airways commenced on 5^th May 1993. Initially incorporated as an air taxi operator, served the domestic routes and developed into an international carrier in the year 2004. Later started its international operations in the year 2005. London was the first long-haul destination covered by the aircraft of Jet Airways. The Head office of Jet Airways is located at Mumbai. The tagline of the company is “The joy of flying”. The IATA code for Jet Airways is 9W.

• Air Transport World Market Development – 2001
• Business World Award – 2004
• TTG Travel Asia Award – 2005
• AVION World Airline Entertainment Award – 2007
• Freddie Award – 2008
• Galileo Express TravelWorld Award – 2008
• Best Cargo Airline – 2016
• Tripadvisor Award for India’s Best Airline – 2017

For Baggage services, passengers can contact at 0803924 3333(6.00AM – 12.00 Midnight) or write to mhb@jetairways.com

The passengers who have booked tickets in need of any assistance or for further clarification can contact the 24/7 contact center in the following numbers.

08039243333 or contact in +91-(city code)- 3989 3333.

For example, if the city is Mumbai, the number will be +91-22-39893333 or dial 022-39893333.

Jet Airways (India) Limited,

Siroya Centre, Sahar Airport Road,

Andheri (East),

Mumbai - 400099, India.