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Flight Ticket Booking: Book Domestic and International Flights on Paytm

Need to book a flight ticket fast? On Paytm, you can search, compare and book domestic and international flights in a few minutes, from your phone or computer. Enter where you are flying from, where you are going, your travel date and the number of travellers. Then pick the flight that suits your time and budget, add the passenger details and pay.

Below, you will find how booking works, how to find cheaper fares, what decides the price, and how cancellation, refunds, web check-in and baggage work. Fares, baggage and cancellation charges are set by each airline, so always check the details for your flight before you pay.

Key takeaways

  • You can book one way or round trip, for up to 9 travellers in a single booking.
  • Special fare types (Student, Senior Citizen, Armed Forces and Extra Baggage) can be picked on the search form, but each needs you to meet the airline's rules.
  • The airline sets the fare, the baggage allowance and the cancellation charge. Read the fare rules before you pay.
  • Under DGCA rules, a cancellation charge cannot be more than the basic fare plus fuel surcharge, and taxes and airport fees must be refunded.

How to Book a Flight Ticket on Paytm

You can book a flight on Paytm in six simple steps: choose one way or round trip, enter your cities and dates, pick travellers and class, search, select a flight, then add details and pay. Your booking confirmation is sent by email.

  1. Choose your trip type. Select One Way if you only need to fly out. Select Round Trip if you also want a return flight.
  2. Enter your cities. Type the city or airport you are flying from in the From box and your destination in the To box.
  3. Pick your dates. Choose the departure date. For a round trip, tap Add Return and choose the return date.
  4. Select travellers and class. Set the number of adults, children and infants, and the travel class. The form starts with 1 Traveller in Economy/Premium Economy.
  5. Choose a fare type and search. Keep Regular, or pick a special fare if you qualify. Tick "Show Non-stop flights only" if you do not want stops. Then tap Search Flights.
  6. Select a flight, add details and pay. Compare the flights by time, stops, duration and price. Enter each passenger's name exactly as it appears on their ID, add contact details and complete the payment.

After payment, a confirmation email is sent to the email ID you entered, usually within minutes. You can also see your trips under My Bookings on Paytm.

What You Need Before You Book

Keep these details ready:

  • The full name of each passenger, spelled exactly as on the photo ID they will carry.
  • A working mobile number and email ID, so you receive the ticket and any flight updates.
  • For international trips: a valid passport for every passenger, and a visa if the country you are visiting needs one.
  • Proof of eligibility if you choose a special fare, such as a student ID or an age proof.

Booking for Family, Friends or a Group

You can book a ticket for another person from your own account. Just enter their details as the passenger. One booking can include up to 9 travellers. If you are travelling with a baby, note that a child under 2 years does not need a separate seat. Children aged 2 and above need their own seat, so the fare for them is different.

Plane Ticket Booking on Paytm: What You Can Do

Paytm lets you search and book flights, choose special fares and manage your trips in one place. The flights page offers:

  • One way and round trip search, with a filter to show only non-stop flights.
  • Domestic and international flights.
  • Special fares for students, senior citizens and members of the armed forces, plus an Extra Baggage fare.
  • Many ways to pay, including debit cards, credit cards, net banking and UPI.
  • Optional travel insurance, which you can add while booking.
  • My Bookings, where you can find the trips you have booked.
  • 24/7 customer support for questions about your plane ticket booking.

Note that the full amount must be paid at the time of booking. A pay later option is not offered for flights on Paytm.

How to Find Cheap Flight Tickets

There is no single trick that always gives the lowest fare, because airlines change prices often. You can still save money by comparing dates, times and flight types before you book. These simple habits help you find cheap flight tickets:

  1. Be flexible with dates. Fares on the same route can differ a lot from one day to the next. If your plans allow, check a few days before and after your preferred date.
  2. Compare flight times. Early morning or late night flights are sometimes priced lower than flights at popular hours.
  3. Look at both non-stop and one-stop flights. A flight with a stop can cost less, but it takes longer. Decide what matters more to you: time or money.
  4. Book once your plans are fixed. Seats in each price band are limited. On busy routes and during holidays, cheaper seats can sell out as the date gets closer.
  5. Check if you qualify for a special fare. If you are a student, a senior citizen or a member of the armed forces, select that fare type and check the price shown.
  6. Compare the total cost, not only the fare. A low fare may not include checked baggage or a free seat choice, and it often has stricter cancellation rules. Add up what you will actually pay.
  7. Read the offer terms. If an offer is shown at checkout, read its terms before you count on it.

What Decides the Aeroplane Ticket Price?

The aeroplane ticket price is set by the airline, and it changes with demand. The same seat can cost different amounts on different days, at different times, or even a few hours apart. These are the main things that affect the fare:

  • Demand and season. Fares usually go up during festivals, school holidays and long weekends, when many people want to travel.
  • How early you book. Airlines sell seats in price bands. When the cheaper seats are sold, the next seats cost more.
  • Day and time of the flight. Flights at popular times often fill up first.
  • Route and stops. Routes with many flights usually offer more fare choice. Non-stop and connecting flights are priced differently.
  • Travel class and fare type. Business class costs more than economy. Within economy, fares with more benefits, such as extra baggage or easier changes, may cost more.
  • Taxes and airport fees. The total price includes government taxes and airport charges such as the User Development Fee (UDF), Airport Development Fee (ADF) or Passenger Service Fee (PSF), where they apply.

Why the Price Can Change While You Search

The aeroplane ticket price you see is for the seats left at that moment. If others book the last seats at that price while you decide, the next price band applies. Check the final amount on the payment page before you pay.

Fare Types: Regular, Student, Senior Citizen, Armed Forces and Extra Baggage

A fare type is a category of fare with its own price and rules. On the Paytm flight search form, you can choose from five fare types. Pick a special fare only if every passenger meets the airline's conditions.

  • Regular fare. The standard fare that anyone can book.
  • Student fare. Meant for students. The airline may ask for a valid student ID card at check-in.
  • Senior Citizen fare. Meant for older travellers. The airline may ask for proof of age at check-in. The search form shows "Up to ₹600 off" next to this fare type.
  • Armed Forces fare. Meant for members of the armed forces, as defined by the airline. A valid service ID may be needed. The search form also shows "Up to ₹600 off" next to this fare type.
  • Extra Baggage fare. A fare that comes with a bigger checked baggage allowance than a regular fare. It suits people moving cities or carrying heavy luggage.

The actual saving, age limits and documents needed are set by each airline. If you cannot show the right proof at the airport, the airline may refuse boarding or charge the difference.

Domestic and International Air Flight Tickets

You can book air flight tickets for travel within India and abroad on Paytm. The booking steps are the same. The main difference is the documents you need.

Popular domestic routes listed on the Paytm flights page include Delhi to Mumbai, Bengaluru to Delhi, Delhi to Hyderabad, Pune to Delhi, Bengaluru to Mumbai and Delhi to Chennai. International routes listed include Dubai to Delhi, Hong Kong to Delhi, Bangkok to Mumbai and Singapore to Chennai.

For international air flight tickets, check three things before you book: your passport is valid, you have a visa if the country needs one, and you know the airline's baggage rules for that route.

How to Buy Air Tickets Online Safely

To buy air tickets online safely, book only on the official Paytm website or app, check every detail before you pay, and never share your OTP, PIN or card details with anyone. Before payment, check:

  1. Check passenger names. Each name must match the photo ID the passenger will carry. A spelling mistake can cause problems at the airport.
  2. Check dates and times. Flight times are shown in 24-hour format. A flight at 00:30 leaves just after midnight, so make sure you pick the right date.
  3. Check the airport and terminal. Some cities have more than one airport, and big airports have more than one terminal.
  4. Read the fare rules. Note the cancellation charge, the date change charge and the baggage allowance for your fare.
  5. Save your ticket. Keep the confirmation email and note your booking ID (often called the PNR, or Passenger Name Record) safely.

Anyone asking for an OTP to "process a refund" is not genuine. Contact support only through the official Paytm app or website.

Cancelling a Flight Ticket and Getting a Refund

When you cancel a flight ticket, the airline's cancellation charge is taken out and the rest is refunded. The charge depends on your airline, your fare and how close to departure you cancel. The amount you will get back is shown before you confirm the cancellation.

To cancel, open My Bookings, select the trip and follow the cancellation steps. Check the refund amount on screen before you confirm. If you have a problem with a cancellation, contact Paytm customer support.

DGCA Refund Rules Every Flyer Should Know

The Directorate General of Civil Aviation (DGCA) is India's aviation regulator. Its ticket refund rules (Civil Aviation Requirements, Section 3, Series M, Part II, revised February 2026) apply to airlines flying in, to and from India. Key points:

  • Refund time for portal bookings. When a ticket is bought through a travel agent or an online portal, the airline must make sure the refund is completed within 14 working days.
  • Cap on cancellation charges. The airline or its agent cannot charge more than the basic fare plus fuel surcharge as a cancellation charge. Charges by the travel agent that were fully shown at the time of booking are not part of this cap.
  • Taxes and fees come back. All statutory taxes and airport fees, such as UDF, ADF and PSF, must be refunded if you cancel, do not use the ticket or do not show up. This applies even to promo fares and fares where the basic fare is non-refundable.
  • No extra charge for refunds. The airline cannot add a separate charge just to process a refund.
  • Credit shell is your choice. A credit shell is when the airline keeps your refund as credit for a future booking. The DGCA says this must be the passenger's choice, not the default.
  • Clear charges at booking. Cancellation charges must be shown clearly when you book.

Foreign airlines may follow the refund rules of their own country, so check their policy for international trips.

What Is the 48-Hour Look-in Option?

The look-in option is a 48-hour window after booking in which you can cancel or change a ticket without an extra charge. You only pay any difference in fare for the new flight. Under the DGCA rule, it does not apply when a domestic flight leaves within 7 days of booking, or an international flight within 15 days, for tickets booked directly on the airline's website. After 48 hours, the normal cancellation or change fee applies. Ask the airline or Paytm support whether this option covers your ticket.

Changing Your Travel Date

To change your travel date, you usually pay the airline's date change fee plus any difference in fare between your old flight and the new one. The fee depends on your airline and fare type, and some low-cost fares do not allow changes at all. Check the fare rules of your ticket, then contact Paytm customer support or the airline to make the change.

Web Check-in and Boarding Pass

Web check-in means checking in for your flight online, on the airline's website or app, before you reach the airport. You then get a boarding pass to save on your phone or print, which saves time at the airport.

  1. Open the airline's website or app and go to the web check-in section.
  2. Enter your PNR (booking reference) and the passenger's last name or email ID, as the airline asks.
  3. Choose your seat. Some seats are free and others carry a charge, depending on the airline.
  4. Download or print your boarding pass.

You can also skip web check-in. In that case, show your ticket confirmation email at the airline's check-in counter, and the airline staff will issue your boarding pass. The time window for web check-in is different for each airline, so check your airline's rules.

What ID Do You Need at the Airport?

You need a valid photo ID to enter the airport and to check in. For domestic flights, carry an ID such as a PAN card or driving licence. For international flights, you must carry your passport. Make sure the name on the ID matches the name on your ticket. Some Indian airports also offer DigiYatra, a facial recognition system that lets you enter without showing a paper ID, after you register on the DigiYatra app.

Baggage Rules: Cabin and Check-in Bags

Your baggage allowance is set by your airline and your fare type, so it is printed in your fare details and ticket. There is no single rule for all flights. Before you pack, check two limits:

  • Cabin baggage. This is the bag you carry with you into the aircraft. Airlines limit its weight and size, and usually allow one main bag plus one small personal item such as a handbag or laptop bag.
  • Check-in baggage. This is the bag you hand over at the counter, which travels in the hold of the aircraft. Airlines limit its total weight, and some low-cost fares may not include any check-in baggage.

If you are carrying more, pick the Extra Baggage fare while booking, or buy extra baggage from the airline. Also check the list of items that are not allowed in cabin or check-in bags, such as certain batteries, liquids and sharp objects, on your airline's website.

Travel Insurance for Your Flight

Travel insurance helps cover certain losses during your trip. When booking a flight on Paytm, you can choose to add travel insurance. The Paytm page says it can cover events such as accidents, loss of baggage, flight delay or cancellation. The exact cover, the price, the claim process and what is not covered are set by the insurer, so read the policy terms before you buy.

Paytm Flight Ticket Booking Support

Paytm's customer support team is available 24/7 for questions about booking, cancellation and refunds. You can call 0120-4880-880, or visit the Paytm flights help (FAQ) section on paytm.com/care for common questions. Keep your booking ID ready when you contact support, so the team can find your trip quickly.

FAQs Related to Flight Ticket Booking

How do I book a flight ticket on Paytm?

Open the Paytm flights page and choose One Way or Round Trip. Enter your From and To cities , travel date , number of travellers and class , then tap Search Flights. Pick a flight , enter passenger names exactly as on their ID , and pay. You get a confirmation email within minutes.

How many passengers can I book in one booking?

You can book for up to 9 travellers in a single booking on Paytm. If your group is bigger , split it into two or more bookings. Enter each passenger's name exactly as it appears on the photo ID they will carry to the airport.

Does my infant need a separate seat?

No. A child under 2 years does not need a separate seat and can sit on an adult's lap. You can still book a seat for your infant if you prefer. Children aged 2 and above must have their own seat , so their fare is different from an infant fare.

How soon will I get my ticket after booking?

You usually get a confirmation email within minutes of booking , sent to the email ID you entered. The email has your booking details. You can also see the trip under My Bookings on Paytm. If you do not get the email , check your spam folder or contact Paytm support.

Can I pay later for my flight booking?

No. Paytm does not offer a pay later option for flight bookings at present. The full amount must be paid when you book. You can pay with a debit card , credit card , net banking or UPI. The booking is confirmed only after the payment is successful.

How long does a flight refund take?

Under DGCA rules , when a ticket is bought through an online portal or travel agent , the airline must complete the refund within 14 working days. The refund amount depends on the airline's cancellation charge for your fare. Taxes and airport fees such as UDF must always be refunded.

How much baggage can I carry on a flight?

Baggage allowance depends on your airline and fare type , so there is no single limit for all flights. Check the cabin and check-in baggage limits in your fare details before you book. If you need more space , choose the Extra Baggage fare or buy extra baggage from the airline.

Which ID do I need to show at the airport?

For domestic flights , carry a valid photo ID such as a PAN card or driving licence. For international flights , you must carry your passport. The name on your ID must match the name on your ticket. At some airports , you can also use DigiYatra after registering on its app.