Turkmenistan Airlines is the flag carrier of Turkmenistan and Government of Turkmenistan operates this airline. This is also the first airline to purchase Boeing in the former Soviet Union. Its headquarters is located at Ashgabat. Turkmenistan Airline code is T5 (IATA) and TUA (ICAO). Callsign of this airline is TURKMENISTAN.

Ashgabat International Airport is the primary hub of Turkmenistan Airlines which is headquartered in Ashgabat. It offers both international and domestic services along with cargo services operating from its hub. Turkmenistan Airlines focus cities are the domestic airport at Turkmenabat and international airport at Turkmenbashi.

• Cabin Baggage – Passengers should try to adhere to Turkmenistan Airlines baggage policy. Otherwise, they might be liable to pay extra charges for the violation of the rules. The Turkmenistan Airlines baggage has been set by the airline authorities and it can vary according to the class in which you are travelling. The Turkmenistan Airlines baggage weight should not exceed 5 kg and it should go with the dimension of the bag mentioned under official baggage policy of the airlines.
• Checked Baggage – The checked baggage allowance for the flights to and from Turkmenistan is 15 Kg in Economy Class and 45 Kg in Business Class. Passengers who have booked air tickets on the flights to and from India are allowed to carry a maximum of 35 Kg in Economy Class and 45 Kg in Business Class. Turkmenistan Airlines baggage weight for the flights to Thailand is 20 Kg for Economy Class and 45 Kg for Business Class.

As per baggage policy, one bag should not exceed the maximuy weight of 30 Kg. The carrier would mention the number of packages along with Turkmenistan Airlines baggage size. At the baggage counter the baggage would be checked by the airport authorities. In case it exceeds the free baggage allowance, extra charges would be charged to the passengers. The excess baggage will be charged 15USD for one Kg.

Airport Check-In: The passengers who are taking the domestic flights can check-in and get the boarding pass from the dedicated counter at the airport. The check-in starts two hours before the actual departure time of the flight. On the other hand, passengers who have booked flight tickets on the international flights can check-in three hours prior to the actual scheduled flight time.

The total number of the fleet in service is 25.

Turkmenistan Airlines was founded in 1992 on 4^th May. In the following year, during April, the airline became the full member of ICAO or International Civil Aviation Organization. The first aircraft named as aircraft IL-76 on April 19^th, 1993. From the year 2001, the Soviet-era fleet has been started by the airliner and this excellent service has been used on the domestic routes of the airways. As of 2012, both the domestic flights and international flights have progressed. It is clear as the airline carried almost 57,500 passengers to international airports and 90,000 passengers on domestic airports.

Turkmenistan Airlines operates to 23 international and domestic flights from its hub airport. In addition to this, the flights also operate from Turkmenabat Airport and Turkmenbashi Airport. Therefore, the flight operates to several destinations making it easy for the travellers to travel from one destination to the other. Some of the domestic destinations served by the airline are Balkanabat, Dashoguz and Mary. Turkmenistan Airlines serves some of the familiar international destinations like Dubai and Abu Dhabi in UAE, Kazan and St. Petersburg in Russia, Amritsar and Delhi in India, London and Birmingham in UK, Beijing, Frankfurt, Urumqi, Brno, etc.

For any kind of queries or complaints, you can call at Turkmenistan Airlines customer care number + 99 (0)312 355545.

India:

Tel: 011 23721085/87 (Delhi) and 0183 2503/250 6962 (Amritsar)

Turkmenistan Airlines Corporate Office Address

82 Machtumkuli St.,

Ashgabat, 744023

Turkmenistan.