Mandarin Airlines is a Taiwan based regional airlines. This airline serves both domestic and international sectors. The parent company of Mandarin Airlines is China Airlines(CAL). Charter services are also offered by this airline. The IATA Code of Mandarin Airlines is AE and callsign is MANDARIN.

The primary hubs of Mandarin Airlines are Taipei Songshan Airport and Taichung International Airport. The secondary hub of the Airlines is Kaohsiung International Airport.

Each passenger can carry one piece or bag as carry-on baggage in the flight. Mandarin Airlines baggage weight for the cabin baggage must not be more than 7kg or 15 pounds. Mandarin Airlines baggage size for one piece of carry-on baggage should not exceed the dimension of 56cm x36cm x 23cm. Small-size baggage carried by passengers for personal use in a journey is not considered cabin baggage and it includes handbags, purses, overcoats, laptop bags, baby foods, umbrella, ordinary cameras, books for reading in the flight, milk bottles, small size duty-free items, etc. These items, however, should not create a problem in the flight by blocking any place.

Mandarin Airlines Check-in Baggage Policy

Each passenger is allowed to carry free check-in baggage not weighing more than 10kg for domestic flights according to the Mandarin Airlines baggage rules. For baggage that exceeds 10kg, passengers will have to pay an additional charge.

Passengers who are travelling on the international flights can carry a maximum of 32 kg checked baggage as per the policy. Mandarin Airlines check-in baggage size must not exceed the allowed sum of dimension which is 152cm.

Web Check-in: Mandarin Airlines web check-in helps the passengers to check-in at the comfort of home or office. The passenger can check-in to get the print of the boarding pass and select the preferred seat.

Mobile Check-in: Passengers who have booked the air tickets and with e-tickets for the journey can use the booking reference ID or number to check-in using the mobile. This facility is available between one day to one hour before the actual departure time of the flight.

Airport Check-in Counters: Mandarin Airlines counters help in completing the check-in process at the airport. The airport check-in starts one hour before and ends thirty minutes before the actual departure time of the flight.

Self-service Check-in: Mandarin Airlines offer passengers with this facility at the airport to select the desired seat number in the aircraft and get the print of the boarding pass.

• Embraer E-190 - 6 Aircraft – Total number of seats is 104
• Boeing 737-800- 1 Aircraft – Total number of seats is 161
• ATR 72-600 – 4 Aircraft – Total number of seats is 70

Being a primary airline in Taiwan, Mandarin Airlines is operating flights connecting major cities of Taiwan. Hualien, Kaohsiung, Kinmen, Magong, Taichung, Shenyang, Xiamen, Yancheng, Nanjing, Jieyang, Taipei, Taitung are some of the major destinations in China where the Mandarin Airlines flights are operated.

Mandarin Airlines has a broad and extended network of flights from Taiwan to major countries of the world. Some of the major destinations in the routes are Japan, Hong Kong, Philippines, Korea, Macau, and Vietnam.

Mandarin Airlines was founded in 1991 based at Taipei, Taiwan. It is headquartered in Songshan District of Taipei. The Airlines is now operating services to about 34 destinations across the world. The parent company of Mandarin Airlines is the China Airlines. It mostly operates domestic and regional international flights while the parent company mostly operates international flights. The company also operates charter services. Mandarin Airlines code for IATA is AE.

This was initially a joint venture between Koos Group and China Airlines. The People’s Republic of China had attempted to boycott China Airlines’ international operations by denying the existence of Taipei since China Airlines was carrying the Republic of China flag. To solve this political issue, Mandarin Airlines was established. The first operations started with the direct flights from Taipei to Sydney and then to Vancouver. So, Mandarin Airlines became the first airline of Taiwan to fly to Canada and Australia directly. China Airlines merged Mandarin Airlines with Formosa Airlines in 1999.

China Airlines now own Mandarin Airlines with about 630 employees.

Travellers can contact Mandarin Airlines customer care at 02-4128008.

For any other information or services, passengers can call at +886 0 2412 8008 and email at service@mandarin-airlines.com

14^th Floor, 134 Minsheng East Road,

Section 3, Taipei, 10596, Taiwan