Kenya Airways is one of the leading airlines in Sub-Saharan Africa which is serving the people since 1977. “The Pride of Africa” is the tagline or slogan for this leading airline in Africa. The government of Kenya owned this airline until 1995 and after that, in the year 1996, it was privatised.

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The airline’s primary hub is present at the Jomo Kenyatta International Airport in Nairobi, Kenya.

Cabin Baggage:

Domestic flights – Kenya Airways baggage allowance for an individual passenger is one. The cabin baggage weight allowed is maximum 12kgs per passenger in economy class and business class. For security purposes, only one piece of cabin baggage is allowed and its dimension must be 55cm (L) 35cm (H) 25cm (W). Additional two accessories like a handbag or briefcase or camera or laptop are also allowed to be carried.

International flights – The free baggage allowance will be one piece of 18 KGS for all international travellers exiting from Kenya in Premier World or Business class. Only one piece of cabin Baggage which is not exceeding the dimension of L55 x W25 x H35 cm will be allowed. For passengers travelling in Economy class, one piece or bag with a maximum of 12 Kg weight is allowed. The dimension or Kenya Airways baggage size fixed for cabin baggage is 55x25x35 cm. Additionally, two accessories can also be carried with cabin baggage which includes Briefcase or laptop or camera or handbag.

Checked Baggage:

Domestic flights – The maximum size or dimension of that can be carried as checked baggage in domestic flights as per Kenya Airways baggage size is 158 cm. For economy class, the maximum weight of 23kg can be carried by a passenger. For Business Class or Premier World Class, it is two pieces per passenger with a total weight of two pieces not exceeding 32 Kgs.

International flights – For international flights, the Kenya Airways baggage weight will be two bags or pieces with each piece not exceeding 23 Kg in Economy Class and 32 Kg in Business Class.

Web Check-in: Web check-in is an online process by which passenger(s) can check-in to reserve the desired seat and take print of boarding pass from the comfort of home or office. Kenya Airways web check-in facility is available between 30 hours to two hours before the actual departure time of the flight.

Priority Check-in (Available at Nairobi): Passengers with Flying Blue Elite Membership and booked air tickets for the flights departing at Nairobi can avail this special check-in facility. The passengers can drop their baggage in special counters and avoid the queue.

Airport Check-in: Passengers who have booked flight tickets on international flights can check-in atleast two hours before the actual departure time and counter closes one hour before the scheduled time. Similarly, for domestic flights passengers can check-in at the counter from 90 minutes before the actual departure time. The counter for the same closes 30 minutes before the scheduled time. There will be separate counters for Premier World and Economy Class.

As a top airline in Africa, the Kenya Airways is operating flights connecting all major cities of the continent. Kenya Airways is offering flights to multiple domestic destinations in Kenya including Kisumu, Mombasa and Nairobi (Hub). Previously, the airlines were operating flights to the cities of Eldoret, Mumias and Malindi which was later terminated.

Kenya Airways with its broad and extended network of airline carrier is providing flights to 53 destinations in 41 countries. The airline operates in all major cities including New York, Buenos Aires, London, Boston, Lisbon, Barcelona, Hong Kong, Cairo, Paris, Frankfurt, Amsterdam, Mumbai, Dubai etc.

• Boeing 737-700 - 4 Aircraft – Total number of seats is 116
• Boeing 737-800 - 8 Aircraft – Total number of seats is 145
• Boeing 777-300ER - 3 Aircraft
• Boeing 787-8 - 8 Aircraft – Total number of seats is 234
• Embraer 190AR - 15 Aircraft – Total number of seats is 96

The total number of aircraft in service is 38

Kenya Airways commonly referred to by the Kenya Airways code ‘KQA’ began operations in 1977. Kenya Airways Ltd. more commonly known as Kenya Airways is the national flag carrier airline in Kenya. This airline started its operations on 4 February 1977 with scheduled services throughout the countries in Africa and destinations in Europe and the Indian subcontinent. The main base of Kenya Airways is located at Jomo Kenyatta International Airport (JKIA), Nairobi. It was established after East African Airways break up its association from the East African Community. The government of Kenya owned the airline till April 1996.

Kenya Airways continues to solidify its position as one of the leading airlines in Africa. It has won the award as Africa's leading airline at the 24th Annual World Travel Awards 2017 held in Kigali, Rwanda. Kenya Airways also beat the other nominees including Egypt Air, Royal Air Maroc, South African Airways and Tunisair to win the coveted trophy voted by customers. It has also won Africa’s Leading Airline – Business Class 2015 Award.

Nairobi:

• Tel: +254 20 327 4747
• Email: customer.relations@kenya-airways.com

India:

• Tel: 022-66859335/336/344/345
• Email: kqbomow@kenya-airways.com

Kenya Airways Corporate Office Address:

Kenya Airways Head Office,

Airport North Road, Embakasi

P.O. Box: 19002 – 00501

Nairobi, Kenya.