FAQs Related to Flight Ticket Bookings With Paytm

Q. Should I book a seat for an infant?

Ans: A child under 2 years does not legally require a seat, but it is up to you to decide whether you need to book a seat for your infant or not. The fares for children below 2 years and above 2 years are different, as the ones above 2 years require a seat to fly.

Q. What are the various classes for which flight tickets can be booked?

Ans: The major classes for flight ticket booking are Economy and Business class.

Q. What is the maximum number of seats that I can book in a single booking?

Ans: You can book tickets for up to 9 persons in a single flight ticket booking.

Q. How much time does it generally take to get my ticket confirmation?

Ans: Within minutes of booking the tickets, you will get a confirmation email to the email ID you had provided for the flight ticket booking.

Q. Can I book tickets for another person using my account?

Ans: Yes, you can. You just have to enter the passenger details at the time of booking.

Q. How can I get a boarding pass for a booked ticket?

Ans: You can show your ticket confirmation email at the check-in counter of the airport or proceed for web check-in on the airline website. The airline representative would then issue the boarding pass, or you can take a printout of the boarding pass if you are doing web check-in.

Q. Do I have to show ID proof when I check-in?

Ans: Yes, any valid photo ID like the PAN card or driver's license should be shown at the time of check-in at the airport for domestic travel, and the passport too has to be submitted for international travel.

Q. How much baggage is allowed to be carried on flight?

Ans: The baggage allowance policies vary from airline to airline. You can check with the airline operators to find the exact baggage allowance and restrictions for checked-in bags and cabin baggage.

Q. Can I pay later for my booked flight tickets?

Ans: No, currently we do not offer this service. The complete amount has to be paid while booking the flight tickets.

Q. Can I book a round trip on Paytm?

Ans: Yes. Select "Round Trip" on the search page, enter your travel dates, and Paytm will show the best available fares for both legs in one view.

Q. Can I change my flight date after booking?

Ans: Yes, date changes are allowed on most airlines subject to their rescheduling policy. A fee may apply depending on the airline and fare type. Log in to My Bookings on Paytm to request a change.

Q. What is a PNR number?

Ans: PNR stands for Passenger Name Record. It is a unique booking reference assigned when you book a flight. Use it to check your booking status, do web check-in, or track refunds.

Q. What is the difference between a Saver and Flexi fare?

Ans: A Saver fare is a basic, lower-cost option with limited changes and cancellations. A Flexi fare costs slightly more but allows changes with minimal or no penalty. Choose based on how certain your travel plans are.

Q. Can I add extra baggage after booking?

Ans: Yes. Most airlines allow you to purchase additional baggage after booking, through the airline's website or at the airport. Buying in advance is usually cheaper than paying at the counter.

Q. What happens if my flight is delayed or cancelled?

Ans: The airline is required to offer you a rebooking or a refund. You can also raise a claim through Paytm's support section under My Bookings.

Q. Is it safe to book flights on Paytm?

Ans: Yes. Paytm uses secure, encrypted payment gateways and is trusted by over 300 million users in India. Your booking and payment details are always protected.

Q. Can I book flights for infants on Paytm?

Ans: Yes. Select the number of infants while searching. Infants under 2 years travel on a parent's lap at a reduced fare. A birth certificate may be required at check-in as proof of age.

Q. What is web check-in and is it mandatory?

Ans: Web check-in allows you to confirm your seat and download your boarding pass before reaching the airport. It is not mandatory on all airlines but is recommended as it saves time.

Q. How do I select my seat on Paytm?

Ans: Seat selection is available during booking on select airlines. You can choose your preferred seat from the seat map at checkout. Some fare types include free seat selection while others may charge a fee.

Q. Can I book a multi-city flight on Paytm?

Ans: Yes. Select "Multi-City" on the search page to book flights across multiple destinations in a single booking. Ideal for travellers with stopovers or multiple destinations on the same trip.

Q. What is the check-in baggage limit for international flights?

Ans: Baggage allowance varies by airline, fare type, and destination. Full-service carriers like Air India typically allow 23–30kg in Economy. Always check your airline's baggage policy at the time of booking.

Q. Are there any hidden charges when booking on Paytm?

Ans: No. The fare displayed includes all applicable taxes and fees. Optional add-ons such as seat selection, meals, or extra baggage are shown separately before payment.

Q. Can I book a one-way international flight on Paytm?

Ans: Yes. Select "One Way" and choose your international origin and destination. Paytm shows available fares across airlines for one-way international travel.

Q. How do I get my flight ticket after booking?

Ans: Your e-ticket and booking confirmation are sent to your registered email and phone number immediately after payment. You can also access it anytime under My Bookings on the Paytm app or website.

Q. What should I do if I entered the wrong passenger name?

Ans: Contact Paytm support or the airline directly as soon as possible. Most airlines allow minor name corrections for a fee. Significant name changes may require a fresh booking.

Q. Do I need to print my flight ticket?

Ans: No. A digital copy saved on your phone is accepted at most airports in India. For international travel, carrying a printed copy is advisable as some airports may require it.

Q. Can senior citizens get discounted fares on international flights?

Ans: Senior citizen discounts on Paytm currently apply to domestic flights only. For international travel, fares are subject to standard pricing set by each airline.

Q. How early should I reach the airport before my flight?

Ans: For domestic flights, arriving 90 minutes to 2 hours before departure is recommended. For international flights, arrive at least 3 hours before to allow time for check-in, immigration, and security.

Q. What is a transit visa and do I need one?

Ans: A transit visa may be required if you have a layover in a country and need to pass through immigration. Requirements vary by country and nationality. Always check transit visa requirements for your connecting destination before travel.

For more FAQs related to flight ticket booking on Paytm, click https://paytm.com/care/flights-FAQs/