With Indian Railways aiming to facilitate smooth travel for its commuters, you can now book an e-ticket and avoid all the hassle involved in the train ticket booking process. E-ticketing accounts for 98 percent of online rail reservations today. The primary reason behind this raging popularity of the e-ticket is the convenience it offers. An e-ticket can be booked on the internet, from the comfort of your home, and it only requires a valid identification proof.
1. What is an e-ticket?
An electronic ticket (commonly abbreviated as e–ticket) is a digital ticket, issued in the form of an email or a SMS.
2. Do I need to carry a print out of the e-ticket?
Not necessarily. The e-ticket is delivered to you in the form of an email. The railway authorities also SMS your ticket. You simply need to show either the SMS you have received as the acknowledgement of purchase of the ticket or the emailed ticket train to the ticket examiner.
3. What identification proof is needed to book an e-ticket?
Though no identification proof is required while booking the ticket, ensure that you carry a valid identity card such as Voter Photo Identity Card, Driving Licence, Pan Card, Aadhar Card etc., and show it to the ticket examiner while travelling.
4. When and how can I book the e-ticket?
E-ticket can be booked any time prior to the preparation of departure chart of the train. Tatkal service of the Indian Railways comes within the preview of this service. You can search availability of the train e-ticket on Paytm and book your tickets.
5. Is there any extra charge for e-ticket booking?
Paytm charges the lowest convenience and payment gateway fees for your railway bookings. You can book train e-tickets on Paytm at the lowest price.
6. How can I cancel my e-ticket and how will I get my refund?
In case you wish to cancel the ticket, it can be done prior to preparation of the departure chart of the train. The amount is credited back to you. In case you have booked the ticket using a debit/credit card, the amount is credited back to your account. No cancellation of e-ticket is permitted online after the chart preparation. You need to get in touch with IRCTC to cancel your e-ticket after chart preparation or you can call on our 24/7 helpline number 9555395553, for any assistance regarding cancellation and refunds.
7. What are the components of an e-ticket?
The SMS or email sent by the Railways can be produced for the purpose of confirmation. The SMS/email must contain all the vital ticket details like PNR, train number, date of journey, class, and name, number of passengers, coach & seat number and fare paid. The authorised SMS containing the details can be displayed through laptops or smartphones.
8. What are the payment options to book an e-tickets?
Now, you can book an e-ticket by number of payment options like debit, credit card, internet banking and cash cards (ITZ). Opt for faster checkout by paying through your Paytm Wallet.
9. How to postpone/prepone my journey?
This can only be done online by cancelling the original ticket and booking a fresh ticket.
