Every day, several passengers go through the dreadful experience of losing their luggage. The process of claiming reimbursement still varies depending on each airline and the situation. Here’s a list of FAQs you need to go through to understand what to do when your luggage gets lost.
1. What to do if my luggage is damaged?
If your luggage is torn, missing a wheel, or in any way damaged, get the airline to pay for repairs. If it can’t be fixed, the airline will pay its depreciated value. You can also claim reimbursement for anything inside that’s been damaged, though you’ll have to prove that you didn’t pack the damaged goods inadequately.
2. What if my bag is delayed?
If your bag is delayed, report it as lost. Chances are that you would find your delayed back within few hours as airlines have increasingly sophisticated systems of tracking lost baggage. However, ensure that the airline files a report and gives you a receipt.
3. How much claim am I entitled to if my baggage gets lost?
The amount of claim entirely depends on the airline. To know the maximum amount that you can claim, check the back of your ticket. Also, you will have to negotiate with the airline staff to get maximum reimbursement for your loss. You can also claim reimbursement for your checked baggage fee
4. Will my delayed luggage will be delivered to me?
When it comes to your delayed luggage, it’s better not to assume. Ask the airline first. If you have a connecting flight, the airline would pay for your new tickets and also provide you with emergency supplies, if required.
5. What is the process of claiming for reimbursement if my luggage is lost?
If the airline confirms that your luggage is lost, set a claim. Setting a claim involves filling out a claim form and explaining in detail what was there in the bag. Ensure that you list down everything – laptops, cash, jewellery, clothes, or any expensive thing that you had packed for your trip.
